If you’re still receiving an error message after reviewing your credit card information, billing and shipping address, make sure you’re using the latest version of your web browser.

If the issue persists, please contact your credit card company to ensure there are no holds placed on your card.

If you need to change or cancel your order, please contact us immediately at info@sportles.com. Ensure the subject line has your order number and “Change to Order” in it.

Unfortunately, we cannot add items to an existing order.

Please place a new order for the item and contact us immediately at info@sportles.com. We’ll be happy to waive shipping on this additional order if it was placed within 24 hours of the original order.

Good news! We are located at a few studios in Zurich and also offer private appointments are our showroom in Central Zurich.

Please see our Where To Shop page for the exact locations.

If the style/size you are looking for is showing as sold out, please contact us at info@sportles.com to be added to the waitlist so that we can notify you when we get more stock.

If that style is no longer being produced, our Customer Service rep will let you know.

Most designers feature two collections per year: Spring/Summer and Fall/Winter. Core best sellers will be available for reorders.

• Follow instructions on the tag from each Designer

• Suggested care for performance materials, follow the guideline below

• Hand or machine wash cold, with like colors.

• Bras are ideally washed inside a mesh laundry bag.

• Hang or lay flat to dry.

• Do not put in the dryer.

• Do not dry clean.

• Do not bleach.​

We accept the following payment options

• Visa
• Mastercard
• American Express
• Apple Pay
• PayPal
• PayPal Express
• Secured Bank Transfer to Post Finance Switzerland

All credit cards entered on our site directly are processed via STRIPE

All sale items are final sale and cannot be returned.

Customers are responsible for shipping returned items. An address label is included with the initial delivery.

Tracking is suggested when returning a package. S.L will not be responsible for lost returned packages without tracking.

Do not add a value for returned items, note that it is returned items at a zero value and let the shipper know it is for RETURNED MERCHANDISE.

Orders placed from November 15th will have the option for an extended returns until January 1st.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Giftcards, sale, clearance, shipping and are not eligible for a refund or exchange.

Please, visit our Return Policy page for more info.

Customers are responsible for shipping returned items.

• Our process is simple, fill out a form to submit to start the return to be authorized. To submit a return, start the process HERE 
• Tracking is suggested when returning a package. Sport.les will not be responsible for lost returned packages without tracking. For returns outside of Switzerland, please see the policy HERE
• There are instructions for sending back packages from outside Switzerland. This will be sent along with the return form. For more information visit HERE

• Our pricing model is lower than the EU & UK sites due to the duties and VAT not included in our prices on the website. The VAT and duties are paid by the customer outside of Switzerland

• Orders ship from Zurich, Switzerland. Duties are included when ordering within Switzerland.