RETURN POLICY

Begin your return request here and we will assist with an easy process that takes minutes.

Your approval and return forms will be sent within hours

30-DAYS RETURN

You have 30 days to return your order

7-DAYS REFUND

The amount will take 7-10 business to reflect in your account

WHAT ABOUT...

WHAT IS YOUR RETURN POLICY 

You have 30 days from your order date to request a return. Once you have requested a return, you have 7 days to ship your item(s). If you do not ship your return within 7 days from the return request date, your order may be eligible for store credit only.

No returns will be accepted without a return authorization. A return authorization is created when your return request is approved. To request a return authorization, start your return request above by filling out the return request.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Returns are processed on Monday weekly and an email will be sent informing you that the return was submitted.

After the refund email is sent, the amount will take 7-10 business to reflect in your account via credit card purchases or Apple Pay. Paypal will refund at the time the email is sent. Bank transfers will be submitted when then return is made and the funds should be reflected in the account within 1-2 business days.

 

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@sportles.com.

EXCHANGES

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, the item must be returned and repurchased at sportles.com

Returns set to SPORT. LES Gustav-Gull Platz 4 8004 Zurich. ++ Please see our INTERNATIONAL RETURNS GUIDELINES in next tab

RETURN PROCESS POLICY

No returns will be accepted without a return authorization. A return authorization is created when your return request is approved. To request a return authorization, start your return request above by filling out the return request.

 

SPORT. LES

Gustav-Gull Platz 4

8004 Zurich

 

INTERNATIONAL RETURNS GUIDELINES

 

Switzerland is not part of the EU, a customs form will need to be filled out to send the return back.

Send back items as a RETURN MERCHANDISE on custom forms at a value of $0. If the return is subject to any additional cost for the return, we will deduct it from the return and send over the proof of payment that was made on behalf of SPORT.LES


The client is responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping and any return duties will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Deliveries take place between Monday and Friday 9am-5pm (except holidays or any other days representative of a Sunday). The cost of shipping is calculated at checkout. The Delivery will take place between 3-10 business days.

Delivery costs are not included in the prices and will be charged in addition. The delivery costs will vary depending on the products that you have ordered and your delivery address. The delivery costs applicable to your order will be clearly displayed on the Website before you place your order (and are included in the "Total Cost" amount shown on the order summary page)

SALE ITEMS

  • Sale items under 50% can be returned to original form of payment
  • Sale items over 50% discount can be returned for store credit
  • Sale items 70% and over are FINAL SALE

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

HOLIDAY RETURN POLICY

Orders placed from November 15th will have the option for an extended returns until January 1st.

Follow us on Instagram @sport.les

info@sportles.com

Gustav-Gull Platz 4 8004 Zurich

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